Shipping policy
At Cherry Mounte, we aim to deliver your favorite styles to your doorstep as quickly and safely as possible. We work with trusted courier partners to ensure smooth and timely deliveries across India.
1. Order Processing Time
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All orders are processed within 1–3 business days after successful payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once your order is shipped, you will receive an email or SMS with the tracking details.
2. Delivery Timeline
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Delivery usually takes 5–7 business days from the date of dispatch, depending on your location and courier service availability.
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Delays may occur due to unforeseen circumstances such as weather conditions, courier issues, or public holidays.
3. Shipping Charges
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Free shipping is available on all prepaid orders above a certain order value (if applicable).
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A nominal shipping fee may be charged on orders below the minimum free shipping threshold.
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Any applicable shipping charges will be displayed at checkout before payment.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status in real-time.
5. Incorrect Address or Non-Delivery
Please ensure that your shipping address and contact details are entered correctly at checkout.
Cherry Mounte will not be responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
6. International Shipping
Currently, we deliver only within India. International shipping options will be introduced soon.
7. Contact Us
For any shipping-related queries or assistance, please reach out to us at:
📧 info@cherrymounte.com
📞 +91 90674 74400
